You can email us your complaint at [email protected]. In your email, please provide a clear and detailed description of the issue you’re experiencing. To help us understand the complaint fully, please include any relevant documentation, such as:
- Receipts, contracts or bank statements
- Emails or correspondence related to the issue
- Screenshots, photos, or any other visual evidence
Any additional context or specific details that might be helpful
Additional information may be requested by the individual handling your case
This information will enable us to assess the situation quickly and efficiently.
We aim to resolve all complaints as swiftly and efficiently as possible, and we will keep you updated on our progress throughout the process. Once your complaint has been received, we aim to acknowledge it within 7 business days and provide an estimated timeline for resolution. Our goal is to ensure you are satisfied with the outcome and that any necessary corrective actions are taken.
Last Modified: March, 2025